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Queue Management System @ Turkish Airline

Queue Management System @ Turkish Airline
Clients: Turkish Airline
Category: QMS
Date: 01/01/2023

Turkish Airline is one of the largest and most successful air carriers in the Turkey, with active operations in Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York (JFK), New York (LaGuardia) and Salt Lake City.

We worked with Turkish Airline at Bahrain Office which is located in Diplomat Commercial Office Tower, Shaikh Hamad Causeway, Manama.

This method of queue management is characterized by the use of electronic devices to manage the flow of customers or persons waiting in line to be served. A major feature of this type of queue management system is that, there is always an audio and/or flash light alert to let the next person know that he/she is ready to be served.

Computerized Queue Management Systems (C-QMS):

The main feature of this method which makes it differ from the electronic queue management system is that, it has the ability to generate queue position numbers as well as ticket numbers to persons waiting in line. This method is most times implemented where the types of queuing practiced in such places are the virtual or/and the mobile queuing. It also keeps the record of the number of customers or persons served.


Ticket Dispenser Display Call Unit Calling Unit Waiting Area Display
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