We can help you with a Customer Feedback System that cannot only help you find customer satisfaction rates but can also provide comprehensive analysis of the customer satisfaction.
This can help your organization in a number of ways
- Get real feedback: You can find out the the loop holes of the system because only customer can provide with the correct information of the customer service quality.
- Instant Changes: On the results collected from customer feedback you can make minor and instant changes in the customer service area to find out the difference and calculate serving times.
- Analysis Tools: Detailed and comprehensive reporting of the feedback can provide long term planning and changes to the management and business process owners.
How can customer feedback system be used?
The Customer feedback system provided by SNAPPY can be deployed in different ways, such as websites, mobile apps, touch screen devices, interactive kiosks, special customer feedback units – as an independent unit or centralized network devices. The devices installed in centralized network can provide usefull centralized reporting.
FMS DEVICES
FMS FEATURES
DESIGN TEMPLATES
CENTRALIZED MANAGEMENT
