ALL IT SERVICES UNDER ONE ROOF
Marvel is one of the leading IT Companies in Bahrain. Our unique IT support services cover the entire kingdom and offers the best solution for organizations that need comprehensive IT Support for maintenance of their IT equipment. Companies that either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person, department, or in some situations – an entire IT division look upon us for offering fanatic IT Support services
Whether it is setting up IT infrastructure, maintenance of your IT equipment or connectivity that networks your offices on a single platform, we provide comprehensive, upgradable, cost effective & hassle free IT solutions across Bahrain. Our AgentNeWhere service is designed for customers who don’t have an expert in-house IT Support function and who prefer to focus their management energies elsewhere. With this service we take full responsibility of our customers overall IT requirements, managing day to day IT support, providing long term advice regarding IT related business issues and delivering exceptional value.
We at Marvel offer full-fledged Annual Maintenance Contracts Servers , Computers, Networks, MACs and Phone Systems. With a dedicated division for IT Support Services, a team of certified Customer Support Engineers and a dedicated IT Support Desk, we guarantee minimum down time. Don’t be put off if you’re not a multinational! A large proportion of our maintenance business is with SME, some of which have been with us for over number of years.
With our IT Support Contract you get
- A fixed, predictable monthly fee for your complete IT support – No hidden costs!
- Ongoing strategic IT consulting from certified IT professionals
- Comprehensive infrastructure support for your users, desktops, servers and devices
- A responsive & dedicated Technical and Account Management Team
- Integration of your Cloud services and solutions
- Unlimited remote help desk support
- On-site support with fast issue resolution
- Round the clock IT support with response time of less than 4 hours
- Managed Data Backup and Protection
- Focused on customer satisfaction and not just technology
- Assistance in evaluating license structure and compliance
We offer a wide range of Annual Maintenance Contracts across Bahrain and we cover all IT fields like providing AMC for computers, laptops, printers, servers, CCTV Surveillance, Networking, Wireless Point to Point Connectivity, PABX Telephone Solutions, Websites etc.
IT Services Benefits
- Remote and On-site Support
- 24/7 Health Check of Computers
- 24/7 Server Monitoring
- 24/7 Network Scan
- Security Patch Management
- Windows Update Services
- Disk Health Monitoring
- Application Usage Monitoring
- Managed Data Backup and Protection
- System Auditing
- Asset Tracking
- Critical Alert Reporting
- Disk Consumption Alerts & Reporting
- Centrally Managed Multi-level Threat Protection
- Full Network Security & Protection
- Malicious Email & Spam Protection
- Real-time Virus Detection & Removal
- Always on Spyware Protection
- Daily Full Scan
- Daily Infection Clean
- Monthly Systems Health Report
