Marvel IT Consultancy Co W.L.L Bahrain

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Queue Management Solutions

EaZy-Q® is an electronic queue system is completely IP based which makes it more scalable and robust than any product available in the market. We have online booking (through website and mobile application) portal that makes it easier for the customers to manage their visit more efficiently and conveniently. This tool helps business to reduce number of people waiting in their premises.Our self-serve Queue management kiosk takes away the stress of reception managed token number distribution. In order to provide controlled distribution of the token numbers, our system also empowers businesses with our reception managed ticket dispensers that create more responsive and adequate environment for everyone. it also provide tools like Real Time Analytical & Graphical report, Live Dashboards, Alerts and notifications (and much more) to improve staff efficiency and also plays a key role in increased customer satisfaction. EaZy-Q® provides both Wired and Wireless queuing system technology which makes it easier & flexible for our clients to manage their infrastructure based on their needs. it is completely IP based which makes relocating devices efficiently, cost effective and seamless.

Features & Benefits

WIRED & WIRELESS Technology with mix and match capability
Multi-Lingual (English, French, German, Arabic, Tagalog and more…)
Attendant’s Login & Logout with Efficiency Control
Floor Mount, Wall Mount & Desktop Token Dispensers (with matching interior – as required)
SMS Facility (Notification to Customers / Call Manager / Daily Reporting, etc.)
Customized Token Designs (Multi-Lingual – with Text & Graphics capability)
Auto-Stop Facility (Tokens for each Service / Category will stop printing at a specified time)
Live Web Reporting with Dashboard
Analytical as well as Graphical On-Demand Reporting

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