MarvelITCS has a very professional Queue Management System that helps to reduce the customer waiting time and improves service accessibility. We provide a fast and reliable system that can manage queues effectively. Both Wired Queuing System and Wireless Queuing System are made available as a part of our service. You need not wait in long queues now on, our queue management system will put a stop to delays occurring from queues.

Queue Management System Features

Kiosk works as a System Server and all the application installed in it.
Less single point of failures
In RF communication option, system works with minimum number of wires and network equipment's
Ethernet Network available for access the report remotely from the admin PC
Another Option is available using physical network (Ethernet cabling required)
Sleek Kiosk Design built-in 17" Portrait high quality touch screen
Thermal printer compact size with high space for the thermal roll
Audio amplifier Built inside the Kiosk Machine can deliver the voice to the built-in speakers, or can be connected to external speaker (i.e. ceiling speakers … etc.)
RF Communication to communicate the CDU's, SDU's and the calling pads
Windows Based Operating System
SQL database
Media player to be connected to LCD to Display the Status of the Queue and can play the video with Ticker
Calling Keypad can be soft keypad to be installed on the user PC or hard keypad (Wired and Wireless)
Calling Keypad can be soft keypad to be installed on the user PC or hard keypad (Wired and Wireless)
From 1 counter to 50 in one

Queue Management System Components

a) Touch Screen Kiosk

Multimedia 17” touch Display
Shows stunning graphics
True multi- lingual pages
Handles over up to 25 categories
Multi-Lingual ticket printing
80mm Thermal Printer, with Auto cutter
Amplifier Built-in speakers for announcement
Wired or Wireless
Size: 38(L)*45(W)*128 (D)cm

b) Main LED Display

Wired or Wireless
Inbuilt with speaker, can adjust the volume by yourself
LED (Monochrome) large with 4 lines Display
High brightness, can be seem as far as 80m
Attachable to various surfaces

c) Counter Displays

Wired or Wireless
Counter LED Display 8 Digits bright light tube LED
Display: 4 digits counter No.
High brightness, can be seem as far as 50m
Attachable to various surfaces

d) Calling Keypad

Wired or Wireless
Software based or Hard Keypad
Calling, optional call, transfer
Waiting Person check, Recall

e) Media Player

Computer base inline
Windows OS
Control the LCD plasma

f) Customized Ticket

Use your Enterprise Logo
How many people before you
Time and date of Ticket
To which counter you should go